Shipping policy

Shipping Policy

Last Updated: June 27, 2026

Thank you for shopping with Pearlava. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been received.
  • Orders are processed Monday through Friday, excluding public holidays.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Shipping Times

Our standard shipping time is 1–3 weeks from the date your order is shipped.

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, Pearlava may offer free shipping promotions, which will be clearly stated on our website.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:

  • Customs inspections
  • Postal or courier delays
  • Severe weather
  • High shipping volumes
  • Other unforeseen events

We appreciate your patience if your order experiences a delay.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

Pearlava is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and help find an appropriate resolution.

International Shipping

Pearlava ships to many countries worldwide. Delivery times for international orders may vary depending on the destination and customs processing.

Customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities unless otherwise stated.

Contact Us

If you have any questions regarding shipping, please contact us at:

Pearlava
28 Aughrim Oaks
Aughrim
Co. Wicklow
Ireland